We know how important it is to be at hand when help is needed. Therefore, we have a network of highly trained service professionals that know your Komatsu machine – and your simulator – in every detail. The answer to your question is never more than an email or a call away. Through this form, you are ensured direct contact with the experts. For sales, machine or method questions you will get answers from our Komatsu service personnel. For specific questions regarding the simulator hard- or software, you will have direct contact with our developer team at Oryx Simulations.


Contact us directly for all kinds of support matters. Remember to enter the simulator serial number.

Support Contact Form

First Name
Last Name
We will respond to your request using this e-mail address.
Please enter in international format.
Number is printed on a silver sign, normally in the form P1234-5 or 3456-10. See examples above.
Please add a detailed description of your problem
By using this website, you agree to our use of cookies. We use cookies to provide you with a great experience and to help our website run effectively.